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Thank you,

The Diligent Team



Citrix IT Support Specialist

Location: Telecommute, Any US Location
Date Posted: 01-16-2018
About Us:
Diligent Consulting, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) focused on applications development, integration, deployment, and operation of state-of-the-art information systems that deliver critical network-centric solutions. We have an entrepreneurial environment filled with challenging opportunities for cutting-edge professionals who believe in a commitment to excellence and integrity. We value domain expertise, experience and knowledge and a commitment to mission success and customer satisfaction. We offer an exceptionally generous benefit plan for our employees.

Position Description/Summary:
Supports operations of the Citrix VDI environment, including end-user support, ticket management, issue resolution, patching, system upgrades, feature enhancements, system monitoring, and performance tuning

Minimum Experience and Knowledge Required:
  • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
  • Clearance:  Secret
Certifications Required by Contract:
  • Sensitivity Level: IT-II – Non-critical Sensitive
  • IA Level:  IAT II
  • Computing Environment: MCSA 2012 or newer, Citrix CCA-V
 
Due to the nature of this position only U.S. Citizens with an active Secret Clearance will be considered. 
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