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Thank you,

The Diligent Team



Systems Application Administrator

Location: San Antonio, TX
Date Posted: 08-09-2018
About Us: 
Diligent Consulting, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) focused on applications development, integration, deployment, and operation of state-of-the-art information systems that deliver critical network-centric solutions. We have an entrepreneurial environment filled with challenging opportunities for cutting-edge professionals who believe in a commitment to excellence and integrity. We value domain expertise, experience and knowledge and a commitment to mission success and customer satisfaction. We offer an exceptionally generous benefit plan for our employees.

Position Description/Summary:
The System Application Administrator will install, update, tune, diagnose, and monitor both internal and third-party applications. This position will be responsible for preparing the servers for applications, installing, configuring, tuning, upgrading and managing the applications. They will work with vendors, and technical staff to trouble shoot issues. Additional duties and responsibilities include:

• Monitoring the software applications, document and analyze problems, and publish maintenance schedule.
• Sets up administrator and service accounts
• Maintains system documentation
• Interacts with users and evaluates vendor products
• Maintains current knowledge of relevant technologies as assigned
• Maintain a  List of systems and system availability rates
• Troubleshoot, and resolve any reported issues with a goal of 99% availability
• Provide application performance tuning
• Review the governing regulations to ensure proper program support
• Monitor, update, and maintain existing legacy environment software systems interfaces to ensure that the interfaces exchange data properly and to support the current legacy environment
• Maintain SLA, System Availability, Capacity management, and Performance KPI
• Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment
• Work closely with application development teams and vendors to tune and troubleshoot applications
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments
• Provides second level of technical support for all corporate systems and software components
• Leads and participates in efforts to develop and implement processes for application and system monitoring
• Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases
• Tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user
• Develops test plans to verify logic of new or modified programs
• Develop and maintain the reporting and dashboard infrastructure for the organization

Minimum Position Requirements: 
  • 3-5 years experience as a Systems Administrator
  • Prior experience maintaining tools tied to Source control and Configuration Management  (e.g. Github, ALM, Jenkins)  
Certifications/Education: 
  • Bachelor’s Degree Preferred
Due to the nature of this position only U.S. Citizens with an active DoD Secret Clearance will be considered. 
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